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User Management on Unified Login

All organizations have now been migrated to the Unified Login system.
To log into the Unified Dashboard, go to https://start.7signal.com 

If you encounter any issues, please reach out to your organization admin. If you’re unsure who your admin is, or if further assistance is needed, open a support case at https://www.7signal.com/request-support.


As an Organization Administrator, you can add, edit, and delete users within your organization through the Unified Login. 

To manage users:
  1. Log into the Unified Dashboard: Go to https://start.7signal.com and click on the Users tile. 
  2. Understanding Roles:
    • Org Admin: Can add, edit, and delete users, as well as make configuration changes.
    • Configurator: Can make configuration changes.
    • Reporter: Has read-only access.

Managing Users:
  • Add Users: Add new users to the organization.
    • Enter email address, Last name, First name, and Role

Important: The email address serves as the username in the system.
If you enter the wrong email address when adding a user, you must delete the user and add them again using the correct email address. 

    • Edit Users: Select the box next to a user's name, then click Edit to make changes.
    • Delete Users: Select the box next to the user(s) you wish to remove, then click Delete.

Note: When adding a new user to your organization, a "Welcome" email is not automatically sent. This capability will be added in a future software version.

 

As the Org Admin, share the relevant instructions based on your organization's authentication method:

For Auth0/Username & Password:

  1. Go to https://start.7signal.com.
  2. Click Sign Up.
  3. Enter your email address and create a new password.

For SSO or SAML:

  1. Go to https://start.7signal.com.
  2. Enter your work email address.
  3. Click Continue.