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Artificial Intelligence (AI) is transforming IT operations, and networking is one of the most promising frontiers. But what does AI really mean for networks and the clients that depend on them? And how can enterprises ensure that the data driving their AI engines reflects the true user experience?
Let’s break it down.
What Is AI in Networking?
AI in networking applies machine learning and advanced analytics to network performance data detecting anomalies, predicting failures, and even recommending fixes before problems affect users. The goal is simple: automate the manual, reduce downtime, and elevate user experience.
Most vendors now claim to offer AI-powered platforms. But too often, these insights are limited to data pulled from within their own infrastructure or inside-out view. That’s where critical blind spots emerge—especially at the edge where service quality is experienced by users and shared devices.
Why Inside-Out Data Isn’t Enough
Infrastructure-based tools rely heavily on controller or access point telemetry—data generated from inside the network. While useful, this view misses what really matters: the actual digital experience of clients connecting over Wi-Fi or wired connections.
When users are frustrated by slow apps, dropped connections, or poor roaming, the root cause is often buried in client-side behavior, environmental RF conditions, or endpoint configurations and not in the access point’s logs.
Feeding Better Data into AIOps
AI is only as powerful as the data it analyzes. 7SIGNAL becomes the source of truth for AIOps platforms and ITSM workflows—providing objective, high-fidelity telemetry that enhances anomaly detection, accelerates root cause analysis, and enables predictive, even self-healing, automation.
For example, EYERIS, 7SIGNAL’s AI assistant, can detect that a device has made a poor roaming decision, explain why it happened, and suggest client- or network-side fixes. That context fuels better decisions across the entire IT stack—from helpdesk automation to incident prevention.
The Outside-In Advantage
That’s where 7SIGNAL steps in: delivering an independent, outside-in perspective on network performance and digital experience. By using lightweight endpoint agents and vendor-agnostic RF sensors, 7SIGNAL captures what the infrastructure cannot: real-world service levels experienced by the user, in real time.
With 7SIGNAL, you’re not guessing what’s wrong—you’re seeing it from the client’s point of view.
The Path Forward
As IT teams adopt AIOps and automation, visibility into real user experience is no longer optional, it’s foundational. Independent data from 7SIGNAL ensures you’re not relying solely on the infrastructure’s version of events.
In short, 7SIGNAL is the AI-powered data layer for digital experience assurance—closing the visibility gap between what your users feel and what your network thinks.