7SIGNAL Announces General Availability of EYERIS AI

After successful private preview period with customers and partners, 7SIGNAL’s AI-powered virtual network engineer in-a-box goes live.

Cleveland, OH — July 15, 2025 – 7SIGNAL®, the leader in digital experience optimization, today announced the general availability of EYERIS®, its groundbreaking AI-powered assistant designed to transform how IT teams monitor, troubleshoot, and optimize network performance.

Following a successful private preview program with select customers and partners, EYERIS is now available for purchase and deployment across enterprise environments worldwide.

Built directly into the 7SIGNAL platform, EYERIS empowers network professionals with the solution for instant root cause analysis of connectivity problems, impact analysis, predictive analytics and much more. Unlocking real-time answers to complex wireless performance issues without digging through dashboards or manual reports.

“EYERIS marks a major leap forward for how IT teams interact with and extract value from their wireless performance and user experience data,” said Joe Tennant, VP of Software Development at 7SIGNAL. “By embedding AI into the core of our platform, we’re helping customers shift from reactive troubleshooting to proactive optimization at scale.”

EYERIS Key Capabilities

• Model Context Protocol for AI Expansion
  EYERIS is built on our proprietary Model Context Protocol (MCP), which structures and normalizes telemetry across clients and environments laying the foundation for future roadmap innovations like multi-client correlation, automated root cause analysis, and AI-powered decisioning at scale.
  
  
• Purpose-Built Data Source for AIOps Platforms
  EYERIS delivers real time digital experience data, device-level telemetry purpose-built for integration into AIOps platforms—enabling self-healing workflows, real-time anomaly detection, and automated resolution without reliance on controller data.
  
  
• Client-Specific Problem Detection with Downtime Impact Analysis
  EYERIS identifies precise client-level issues and quantifies the impact, clearly explaining how and why a device experienced downtime including duration and severity so IT teams can act with confidence and urgency.
  
  
• Human-Readable Root Cause Explanations at the Device Level
  Whether it's poor roaming decisions, interference problems, coverage issues, or sticky clients, EYERIS explains what’s happening on the endpoint in plain language, so you no longer need to decode “speeds and feeds” or trace data manually.
  
  
• Contextual Analysis of Contributing Factors
  EYERIS provides supporting insights like band transitions, channel utilization shifts, and modulation rate changes giving IT a full picture of why a performance issue occurred and what else may have contributed.
  
  
• Client-Specific Fix Recommendations
  EYERIS goes beyond detection by delivering prioritized, device-specific remediation steps such as updating outdated Wi-Fi drivers or OS versions to help improve roaming behavior and client-side performance.
  
  
• Network-Side Optimization Guidance
  From adjusting AP transmit power to reviewing band steering and channel assignments, EYERIS delivers actionable network-level fixes based on real-time, client-generated data.

About 7SIGNAL

7SIGNAL® is the industry leader in digital experience monitoring, providing complete visibility from the network core to the client edge. With its patented platform and AI, 7SIGNAL empowers IT and network operations teams to proactively detect, diagnose, and resolve performance issues—no matter where users connect. Learn more at www.7signal.com.