Windows
File path location | C:\Program Files (x86)\7signal Solutions, Inc\MobileEyeAgent |
Change organization ID | ‘Run ‘Notepad’ as Administrator. Open ‘application.properties’ file in directory above. Edit the organization name. Restart the service. |
Log file name | mobile-eye.2020-10-28.log (7 days are saved). For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG |
Stop, start, quit | Open ‘Task Manager’, ‘Services’ tab, service name: ‘MobileEyeAgent’. Right-click the service name to view the menu of options. |
Version | After the device boots up, or when the Mobile Eye service gets restarted, it prints the Mobile Eye software version into the log file. |
Uninstall |
Control Panel’, ‘Add or Remove Programs’, program name: ‘MobileEyeAgent’. Also, delete the entire 7signal Solutions, Inc directory. Or run a PowerShell script like this: $ME = Get-WmiObject -Class Win32_Product | Where-Object -Property Name -eq -Value "Mobile Eye" Also, delete the entire 7signal Solutions, Inc directory. |
Change organization ID | ‘Run ‘Notepad’ as Administrator. Open ‘application.properties’ file in directory above. Edit the organization. Restart the service. |
Disable auto-updates | Add the following statement to the application.properties file: updates.enabled=false |
macOS
Log file name | mobile-eye.2020-10-28.log (7 days are saved). For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG |
Log file location |
/Users/Shared/Library/Logs/7signal |
Start, Stop, Restart |
# sudo /Library/Application\ Support/7signal/start_agent.sh # sudo /Library/Application\ Support/7signal/stop_agent.sh # sudo /Library/Application\ Support/7signal/restart_agent.sh |
Version | When the Mobile Eye service gets restarted, it prints the Mobile Eye software version into the log file. |
Uninstall | # sudo installer -pkg /Library/Application\ Support/7signal/mobile-eyeq-agent-uninstaller.pkg -target /Library/Application\ Support/7signal/ |
Change organization ID | Open application.properties file in the following directory /Library/Application\ Support/7signal/ and edit the organization. Restart the service. Requires sudo. |
Disable auto-updates | Add the following statement to the application.properties file: updates.enabled=false |
Linux
Log file name | mobile-eye.2020-10-28.log (7 days are saved). For increased logging, enable ‘debug’ mode by adding the following line to the application.properties file: logging.level.com.sevensignal.eyeqagent=DEBUG |
Log file location |
/opt/7signal/MobileEyeAgent/logs (application files are located at /opt/7signal/MobileEyeAgent) |
Stop, start | Open Terminal, then run the command systemctl stop mobileeyeagent. Then use the start or restart commands. |
Uninstall | (RHEL/CentOS) yum remove sevensignal-mobile-eye-agent mobileagentlinux (Debian/Ubuntu) apt-get purge sevensignal-mobile-eye-agent mobileagentlinux |
Change organization ID | Open application.properties file in the following directory /opt/7signal/MobileEyeAgent/config and edit the organization. Restart the service. |
Disable auto-updates | Add the following statement to the application.properties file: updates.enabled=false |
Android
Log file name | Not available |
Log file location |
|
Stop, start | Start/Stop button available through UI. To quit: go to ‘Settings’, ‘Apps’, select ‘7signal’ and ‘Force Stop’ |
Uninstall | Delete the app, or use Mobile Device Management (MDM) |
Change organization ID | On the app’s start screen, press the ‘gear’ icon in the upper corner, or administer through MDM |