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Technical Information and Help Center
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Tech Notes
  • Mobile Eye (Apps & Agents)
    • Getting Started
    • Deployment
    • Configuration
  • Sapphire Eye (Sensors)
    • Getting Started
    • Deployment
    • Configuration
    • Running Reports
    • Operational Setup Guide
    • Tools and Utilities
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  • Global Support
  • Tech Notes
    • Mobile Eye
    • Sapphire Eye
  • Wi-Fi Fundamentals
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      1. Technical Information and Help Center
      2. Tech Notes
      • Mobile Eye (Apps & Agents)
        • Getting Started
        • Deployment
        • Configuration
      • Sapphire Eye (Sensors)
        • Getting Started
        • Deployment
        • Configuration
        • Running Reports
        • Operational Setup Guide
        • Tools and Utilities
      • Platform
      • Global Support
      • Tech Notes
        • Mobile Eye
        • Sapphire Eye
      • Wi-Fi Fundamentals

      Tech Notes

      Snippets of information that explain the capabilities and limitations of the software.
      • 802.1X Supplicant Support for Ethernet Authentication
      • Calculating "Stickiness" & Roaming Quality

      Mobile Eye

      • Delete a Device
      • Android App UI and Status Indicators
      • Data exists, but gaps appear in Wi-Fi Problems Timeline
      • No Wi-Fi Quality (7MCS) for Android 10 802.11ac devices on Wi-Fi 6 networks
      • Last SSID/Location - Last Monitored/Seen
      • Audit Log
      • Agent Auto Update Technical Overview
      • Mobile Eye: OpenJDK Installation and Verification
      • Resolving High Data Usage in Mobile Eye
      See more

      Sapphire Eye

      • Notify Users to Change the Default SSH Password
      • Request Support