KPI List

Client RF Connectivity KPIs

CONNECT phase 1: Beacon availability in managed AP scan	Packet loss in VoIP uplink (talking) test (G.711)
Access point beacon availability in global AP scan	Packet loss in VoIP uplink (talking) test (GSM 06.10)
AP beacon availability	Packet loss in VoIP uplink (talking) test (G.729)
AP radio retransmission rate	Packet loss in VoIP downlink (listening) test (G.711)
Client radio retransmission rate	Packet loss in VoIP downlink (listening) test (GSM 06.10)
Retransmissions in TCP test	Packet loss in VoIP downlink (listening) test (G.729)
Eye retransmissions in TCP test	Client signal level at Eye
Access point retransmissions in TCP test	Client signal to noise ratio (SNR) at Eye
Eye retransmissions in TCP DL test	Client data uplink rate
Eye retransmissions in TCP UL test	Global AP signal level at Eye
Access point retransmissions in TCP DL test	Global AP signal to noise ratio at Eye
Access point retransmissions in TCP UL test	Eye-AP signal level in TCP DL
Retransmissions in HTTP throughput test	Eye-AP signal level in TCP UL
Eye retransmissions in HTTP throughput test	Eye-AP SNR in TCP DL
Access point retransmissions in HTTP throughput test	Eye-AP SNR in TCP UL
Eye retransmissions in HTTP DL throughput test	Channel noise during TCP DL
Eye retransmissions in HTTP UL throughput test	Channel noise during TCP UL
AP retransmissions in HTTP DL throughput test	Eye-AP signal level in HTTP DL throughput test
AP retransmissions in HTTP UL throughput test	Eye-AP signal level in HTTP UL throughput test
Managed AP signal level at Eye	Eye-AP SNR in HTTP DL throughput test
Channel noise level at Eye	Eye-AP SNR in HTTP UL throughput test
AP signal to noise ratio at Eye	Channel noise during HTTP DL throughput test
Raw capture CRC error rate	Channel noise during HTTP UL throughput test
Raw capture CRC error rate on channel of AP	Signal level average during spectrum analysis (2.4GHz)
Monitored uplink data volume	Signal level average during spectrum analysis (5GHz)
Monitored downlink data volume	Client uplink data
Time before starting Access point scan	Client downlink data
Channel number of selected element	Client frame size
Connectivity	AP radio frame size
Signal level of WLAN devices	Client DL frame size
Jitter in VoIP test (G.711)	Client UL frame size
Jitter in VoIP test (GSM 06.10)	AP DL radio frame size
Jitter in VoIP test (G.729)	AP UL radio frame size
Packet loss in VoIP test (G.711)	802.11b legacy mode utilization on channel of AP
Packet loss in VoIP test (GSM 06.10)	Client device 802.11b data rate support
Packet loss in VoIP test (G.729)	Client device 802.11g data rate support
Jitter in VoIP uplink (talking) test (G.711)	Client device 802.11a data rate support
Jitter in VoIP uplink (talking) test (GSM 06.10)	Client device 802.11n data rate support
Jitter in VoIP uplink (talking) test (G.729)	Client device 802.11bg data rate support
Jitter in VoIP downlink (listening) test (G.711)	Client device 802.11bgn data rate support
Jitter in VoIP downlink (listening) test (GSM 06.10)	Client device 802.11an data rate support
Jitter in VoIP downlink (listening) test (G.729)	Action frame density: Channel Switch

Infrastructure Connectivity KPIs

Connect phase 2: Radio attach success rate	HTTP TP: Attach to AP failed rate
Connect phase 2: Radio attach time	HTTP DL TP: Attach to AP failed rate
Connect phase 2a: AP scan success rate	HTTP UL TP: Attach to AP failed rate
Connect phase 2b: Open radio auth. success rate	WLAN radio frame size, TCP downlink
Connect phase 2b: Open radio auth. time	WLAN radio frame size, TCP uplink
Connect phase 2c: Radio assoc. success rate	WLAN radio frame size, basic downlink HTTP test
Connect phase 2c: Radio assoc. time	WLAN radio frame size, HTTP DL throughput test
Ping success rate	WLAN radio frame size, HTTP UL throughput test
TCP test success rate	QoS category in AP traffic monitor
TCP download success rate	QoS category in client traffic monitor
TCP upload success rate	Mgmt. traffic channel utilization
HTTP throughput test success rate	Data traffic channel utilization
HTTP DL throughput test success rate	Control traffic channel utilization
HTTP UL throughput test success rate	Gross beacon density
VoIP test success rate	Gross probe request density
VoIP download test success rate	Gross probe response density
VoIP upload test success rate	802.11b legacy mode utilization
VoIP download test success rate (G.711)	Beacon traffic air time utilization
VoIP upload test success rate (G.711)	Probe request traffic air time utilization
HTTP DL throughput	Probe response traffic air time utilization
HTTP UL throughput	Mgmt. traffic channel utilization on channel of AP
Ping RTT	Data traffic channel utilization on channel of AP
Web page download time	Control traffic channel utilization on channel of AP
VoIP MOS downlink (listening)	Gross beacon density on channel of AP
VoIP MOS uplink (talking)	Gross probe request density on channel of AP
Packet loss in VoIP test	Gross probe response density on channel of AP
Jitter in VoIP test	Probe request traffic air time util. on AP channel
Jitter in VoIP uplink (talking) test	Cisco Compatible Extensions enabled in AP
Jitter in VoIP downlink (listening) test	Cisco Compatible Extensions enabled in client
Packet loss in VoIP uplink (talking) test	Cisco Compatible Extensions utilization
Packet loss in VoIP downlink (listening) test	Probe request density towards AP
Capture based WLAN traffic airtime utilization	Probe response density from AP
Capture based WLAN traffic airtime util. on AP channel	No. of auth. requests towards AP
QBSS channel utilization	No. of auth. requests sent by client
Beacon traffic air time utilization on channel of AP	No. of auth. responses from AP
Probe response traffic air time util. on AP channel	No. of auth. responses sent to a client
Capture based No. of clients per AP	No. of assoc. requests towards AP
QBSS station count	No. of assoc. requests sent by client
Client 5G Hz support ratio	No. of assoc. responses from AP
No. of 5 GHz capable clients on 2.4 GHz band	No. of assoc. responses sent to a client
Aggregate traffic density from a AP	No. of reassocation requests towards AP
No. of available SSID-AP-pairs	No. of reassoc. requests sent by client
TCP DL throughput	No. of reassoc. responses from AP
TCP UL throughput	No. of reassoc. responses sent to a client
DL throughput of basic HTTP test	No. of disassocation frames from AP
TCP downlink throughput of E2E maximum	No. of disassocation frames from a client
TCP uplink throughput of E2E maximum	No. of deauth. frames from AP
Requested QoS category in TCP test	No. of deauth. frames from a client
Used QoS category in TCP test	No. of action frames from AP
Requested QoS category in VoIP test	No. of action frames from a client
Used QoS category in VoIP test	Mgmt. traffic density from AP
Requested QoS category in HTTP test	Mgmt. traffic density towards AP
Used QoS category in HTTP test	Control traffic density from AP
TCP connection time	Control traffic density towards AP
TCP retry count	Data traffic density from AP
SIP registration time	Data traffic density towards AP
SIP auth. time	Gross frame density per channel
SIP unregistration time	Action frame density: Measurement Request
SIP registration status code	Action frame density: Measurement Report
SIP auth. status code	Action frame density: TPC Request
SIP unregistration status code	Action frame density: TPC Report
Target web page loading time	Reassoc. success rate
Target web page loading time with login	AP deauth. reason codes
Requested QoS category in VoIP test (G.711)	Client deauth. reason codes
Requested QoS category in VoIP test (GSM 06.10)	AP disassoc. reason codes
Requested QoS category in VoIP test (G.729)	Client disassoc. reason codes
Used QoS category in VoIP test (G.711)	AP auth. response status codes
Used QoS category in VoIP test (GSM 06.10)	Client auth. response status codes
Used QoS category in VoIP test (G.729)	AP assoc. response status codes
Active test Connection refused rate	Client assoc. response status codes
Active test Attach to AP failed rate	AP reassoc. response status codes

Authentication and IP Services KPIs

Active test Connection timed out rate	Redirections after captive portal login
Active test DHCP failure rate	Redirections before captive portal login page
Active test Host unreachable rate	Regular DNS query: Error rate for "Host Not Found"
Active test IP address remove failure rate	Regular DNS query: Error rate for "Name Valid But No Address"
Active test IP address set failure rate	Regular DNS query: Error rate for "Non-recoverable name server error"
Active test Network unreachable rate	Regular DNS query: Error rate for "Top level error"
Active test Other error rate	Regular DNS query: Error rate for DNS query "Try again"
Active test Route add failure rate	Regular DNS query: Query success rate
Active test Route remove failure rate	Regular DNS query: Service responsiveness
Active test Socket read error rate	Regular DNS query: Successful query time
Basic HTTP DL: Attach to AP failed rate	Requested QoS category in HTTP DL throughput test
Basic HTTP DL: Connection refused rate	Requested QoS category in HTTP throughput test
Basic HTTP DL: Connection timed out rate	Requested QoS category in HTTP UL throughput test
Basic HTTP DL: DHCP failure rate	Secondary DNS server: Query return code (Authoritative)
Basic HTTP DL: Host unreachable rate	Secondary DNS server: Query return code (Non-Auth.)
Basic HTTP DL: Internal error rate	Secondary DNS server: Query success rate (Authoritative)
Basic HTTP DL: IP address remove failure rate	Secondary DNS server: Query success rate (Non-Auth.)
Basic HTTP DL: IP address set failure rate	Secondary DNS server: Server responsiveness
Basic HTTP DL: Network unreachable rate	Secondary DNS server: Successful query time (Authoritative)
Basic HTTP DL: Route add failure rate	Secondary DNS server: Successful query time (Non-Auth.)
Basic HTTP DL: Route remove failure rate	SIP auth. success rate
Basic HTTP DL: Socket read error rate	SIP registration success rate
Captive portal auth. success rate	SIP un-registration success rate
Captive portal auth. time	TCP DL: Attach to AP failed rate
Captive portal login page loading time	TCP DL: Connection refused rate
Captive portal pass-through success rate	TCP DL: Connection timed out rate
DHCP phase 1: DHCP discovery made success rate	TCP DL: DHCP failure rate
DHCP phase 2: DHCP offer received success rate	TCP DL: Host unreachable rate
DHCP phase 2: Time to DHCP offer received	TCP DL: Internal error rate
DHCP phase 3: DHCP request made success rate	TCP DL: IP address remove failure rate
DHCP phase 3: Time to DHCP request made	TCP DL: IP address set failure rate
DHCP phase 4: DHCP ACK received success rate	TCP DL: Network unreachable rate
DHCP phase 4: Time to DHCP ACK received	TCP DL: Route add failure rate
DHCP: DHCP address renewal success rate	TCP DL: Route remove failure rate
DHCP: Host reachability success rate	TCP DL: Socket read error rate
DHCP: Host response time	TCP UL: Attach to AP failed rate
DHCP: Number of DHCP tests	TCP UL: Connection refused rate
DHCP: Time to DHCP renewal	TCP UL: Connection timed out rate
HTTP DL TP: Connection refused rate	TCP UL: DHCP failure rate
HTTP DL TP: Connection timed out rate	TCP UL: Host unreachable rate
HTTP DL TP: DHCP failure rate	TCP UL: Internal error rate
HTTP DL TP: Host unreachable rate	TCP UL: IP address remove failure rate
HTTP DL TP: Internal error rate	TCP UL: IP address set failure rate
HTTP DL TP: IP address remove failure rate	TCP UL: Network unreachable rate
HTTP DL TP: IP address set failure rate	TCP UL: Route add failure rate
HTTP DL TP: Route add failure rate	TCP UL: Route remove failure rate
HTTP DL TP: Route remove failure rate	TCP UL: Socket read error rate
HTTP DL TP: Socket read error rate	TCP: Attach to AP failed rate
HTTP TP: Connection refused rate	TCP: Connection refused rate
HTTP TP: Connection timed out rate	TCP: Connection timed out rate
HTTP TP: DHCP failure rate	TCP: DHCP failure rate
HTTP TP: Host unreachable rate	TCP: Host unreachable rate
HTTP TP: Internal error rate	TCP: Internal error rate
HTTP TP: IP address remove failure rate	TCP: IP address remove failure rate
HTTP TP: IP address set failure rate	TCP: IP address set failure rate
HTTP TP: Network unreachable rate	TCP: Network unreachable rate
HTTP TP: Route add failure rate	TCP: Route add failure rate
HTTP TP: Route remove failure rate	TCP: Route remove failure rate
HTTP TP: Socket read error rate	TCP: Socket read error rate
HTTP UL TP: Connection refused rate	Tertiary DNS server: Query return code (Authoritative)
HTTP UL TP: Connection timed out rate	Tertiary DNS server: Query return code (Non-Auth.)
HTTP UL TP: DHCP failure rate	Tertiary DNS server: Query success rate (Authoritative)
HTTP UL TP: Host unreachable rate	Tertiary DNS server: Query success rate (Non-Auth.)
HTTP UL TP: Internal error rate	Tertiary DNS server: Server responsiveness
HTTP UL TP: IP address remove failure rate	Tertiary DNS server: Successfull query time (Authoritative)
HTTP UL TP: IP address set failure rate	Tertiary DNS server: Successfull query time (Non-Auth.)
HTTP UL TP: Network unreachable rate	Used QoS category in HTTP DL throughput test
HTTP UL TP: Route add failure rate	Used QoS category in HTTP throughput test
HTTP UL TP: Route remove failure rate	Used QoS category in HTTP UL throughput test
HTTP UL TP: Socket read error rate	VoIP DL: Attach to AP failed rate
IP address retrieval success rate	VoIP DL: Connection refused rate
IP address retrieval time	VoIP DL: Connection timed out rate
IP and DNS services	VoIP DL: DHCP failure rate
Primary DNS server: Query return code (Authoritative)	VoIP DL: Host unreachable rate
Primary DNS server: Query return code (Non-Authoritative)	VoIP DL: Internal error rate
Primary DNS server: Query success rate (Authoritative)	VoIP DL: IP address remove failure rate
Primary DNS server: Query success rate (Non-Authoritative)	VoIP DL: IP address set failure rate
Primary DNS server: Server responsiveness	VoIP DL: Network unreachable rate
Primary DNS server: Successful query time (Authoritative)	VoIP DL: Route add failure rate
Primary DNS server: Successfull query time (Non-Auth.)	VoIP DL: Route remove failure rate
Radio assoc. status code	VoIP DL: Socket read error rate
Radio auth. status code	VoIP download test success rate (G.729)
Radio deauth. reason code	VoIP download test success rate (GSM 06.10)
Radio disassoc. reason code	VoIP UL: Attach to AP failed rate
Radio IP connection availability	VoIP UL: Connection refused rate
RADIUS phase 1: assoc. completed to EAP auth. start success rate	VoIP UL: Connection timed out rate
RADIUS phase 1: Time from assoc. complete to EAP auth. start	VoIP UL: DHCP failure rate
RADIUS phase 2: EAP method proposed by the server success rate	VoIP UL: Host unreachable rate
RADIUS phase 2: Time to EAP proposed method rec. from svr	VoIP UL: Internal error rate
RADIUS phase 3: EAP selected method success rate	VoIP UL: IP address remove failure rate
RADIUS phase 3: Time to EAP method selected	VoIP UL: IP address set failure rate
RADIUS phase 4a: EAP peer certificate validation success rate	VoIP UL: Network unreachable rate
RADIUS phase 4a: Time to EAP peer certificate validation	VoIP UL: Route add failure rate
RADIUS phase 4b: EAP TLS peer certificate validation error rate	VoIP UL: Route remove failure rate
RADIUS phase 4b: Time to EAP peer certificate validation error	VoIP UL: Socket read error rate
RADIUS phase 5: EAP auth. completed success rate	VoIP upload test success rate (G.729)
RADIUS phase 5: Time to EAP auth. completed	VoIP upload test success rate (GSM 06.10)
RADIUS server reachability success rate	VoIP: Attach to AP failed rate
RADIUS: EAP auth. failure error rate	VoIP: Connection refused rate
RADIUS: EAP proposed method	VoIP: Connection timed out rate
RADIUS: EAP selected method	VoIP: DHCP failure rate
RADIUS: EAP TLS certificate validation reason code	VoIP: Host unreachable rate
RADIUS: Number of EAP auth. attempts	VoIP: Internal error rate
RADIUS: Number of EAP auth. retries detected in one session	VoIP: IP address remove failure rate
RADIUS: Time to EAP auth. failure	VoIP: IP address set failure rate
RADIUS: Total EAP auth. success rate (phases 2-5)	VoIP: Network unreachable rate
RADIUS: Total EAP auth. time (phases 2-5)	VoIP: Route add failure rate
RADIUS: Total EAP successful auth. time (phases 2-5)	VoIP: Route remove failure rate
RADIUS: Total EAP unsuccessful auth. time (phases 2-5)	Web page download success rate