macOS Deployment

The latest version of Mobile Eye can always be downloaded after logging into the web interface. Just click the Downloads button from the left navigation menu.

There are two steps to the macOS deployment and you may use tools like Jamf Pro to facilitate this process. The first step is to install the package. A sample script is below.

# sudo installer -pkg 7signal-Mobile-Eye-Agent-MacOS-1.7.0-production-signed.pkg -target /

Run as “admin/root” for no GUI or prompts.

The second step is to update the organization ID in the file, which defines your tenant in the cloud. Your organization ID is a special code that maps your devices to our cloud. It MUST come from 7SIGNAL.  A sample script is below.

# org=yourOrgID
# cd /Library/Application\ Support/7signal
# plist=/Library/LaunchAgents/com.sevensignal.mobileeyeagent.plist
# sed -i.bak “/organization/d”
# echo organization=$org >>

# loggedInUser=$(stat -f%Su /dev/console)
# uid=$(id -u $loggedInUser)
# launchctl bootout gui/$uid $plist
# launchctl bootstrap gui/$uid $plist

After macOS Install

Starting with Catalina, Apple has added increased security when any new application is installed on a Mac. Now, all users will be asked to grant location permission to the 7SIGNAL Mobile Eye app before using it. This consent is only required once.

Location permission allows Mobile Eye to identify neighboring networks and access points so that it may detect device roaming and Wi-Fi interference issues. If the permission is not granted, then Mobile Eye will not be able to detect these issues.


Login for macOS

The dialog will continue to show at login as long as the user has not granted or denied permission. If a user has denied permission, they must go to the System Preferences → Security & Privacy pane if they now want to grant permission.

Security and Privacy

Self-Service Installation

Login to your Mobile Eye account and click the downloads button along the left navigation bar. After downloading, double click the file to launch the Mobile Eye Setup Wizard.

The first screen of the setup wizard is the most important. You MUST enter your Organization ID so that your Wi-Fi performance data is directed to your instance in the cloud.

Your Organization ID is in the ‘Welcome to Mobile Eye’ email you received from 7SIGNAL Support.



After Installation

Next, you’ll want to verify that you can see the device’s Wi-Fi performance data by logging into Mobile Eye and clicking the Devices menu along the left navigation bar.

It generally takes about 5 or 10 minutes for the first data points from the client to appear. However, If you do not see the client device in the list, then click here for troubleshooting.