7SIGNAL + Microsoft Teams · AI‑powered integration
Prove whether Wi‑Fi caused the call issue.
7SIGNAL correlates Microsoft Teams call quality — packet loss, jitter — with real Wi‑Fi telemetry for the exact duration of the call, so you get a defensible answer in seconds instead of a week of finger‑pointing.
Every degraded Teams call traces back to one of five things.
Identifying the root cause is the hard part for IT teams. 7SIGNAL narrows every wireless issue behind a bad call down to a defined pillar — no more guessing between the network team and the collaboration team.
Roaming
A sticky client clings to a weak AP while a stronger one sits untouched. 7SIGNAL catches the roam that should have happened.
Coverage
Dead zones and weak signal areas that never show up in an infrastructure‑side health check.
Congestion
Airtime burned by retry storms and channel contention — measured from the device, before it becomes a ticket.
Interference
Co‑channel and RF noise measured where the caller actually sits, not just from the AP’s position on the ceiling.
Connectivity
Association, RADIUS, DHCP, and DNS — every onboarding step timed and graded end to end.
Green dashboards, dropped calls. Neither one is lying.
Teams’ own diagnostics show the app’s view. Meraki or Catalyst shows the infrastructure’s view. Neither one can see what the caller’s device actually lived through — the roam it never made, the retries that burned airtime, the AP it didn’t pick. 7SIGNAL measures from the device’s side of the connection, for the exact duration of the call.
The roam that broke the call
- •A laptop clings at –79 dBm while the AP reports a healthy association. Only the client side shows the roam it should have made.
Retries the AP can’t feel
- •Retry storms burn airtime at the device long before they register as an infrastructure problem — if they ever do.
The AP it didn’t pick
- •Scanning and selection happen on the client. 7SIGNAL shows which SSIDs the device saw and why it chose the AP it did.
Interference where the caller sits
- •Co‑channel interference measured from the actual device in the actual conference room — not a hallway AP.
The call quality no one else has
- •Teams packet loss and jitter, lined up minute‑for‑minute against Wi‑Fi experience, so a bad call traces to the air or somewhere else.
No more finger‑pointing
Without shared evidence, every dropped call becomes a standoff.
Network team
“It’s your Teams client.”
Collaboration team
“It’s your Wi‑Fi.”
With 7SIGNAL
“It’s proven.”
Built for an agentic world
Ask Copilot what happened on the call.
The 7SIGNAL MCP server connects Microsoft Copilot directly to device‑level Wi‑Fi telemetry. Engineers ask Copilot to investigate a degraded Teams call — it pulls the call record, lines it up against 7SIGNAL Wi‑Fi data for that exact window, and hands back a worked root‑cause analysis.
“Through the Model Context Protocol, customers can bring 7SIGNAL data into their AI assistants for diagnostics, ticket creation, and natural‑language analysis. EYERIS functions as an autonomous virtual network engineer, analyzing nearly 1,000 Wi‑Fi KPIs to return root‑cause analysis and remediation recommendations.”
— Eric Camulli, VP of Customer Success, 7SIGNAL
The numbers
A bad Teams call has a price — even on great infrastructure.
The slowest part of resolving a degraded call isn’t the fix — it’s understanding why. Adding the client vantage point is how IDC’s numbers happen.
One customer’s impact report
One customer’s impact report showed 15 lost man‑hours per day across their device fleet from roaming, congestion, interference, coverage, and connectivity issues alone — the same five pillars behind a degraded Teams call.
No rip‑and‑replace.
7SIGNAL deploys alongside your existing Teams and network investment — reactively or pushed proactively to every endpoint.
7SIGNAL Agents
Live with the user on the device doing the work, running active and passive Wi‑Fi tests around the clock. Windows · macOS · Linux · Android
7SIGNAL Sensors
Test Wi‑Fi like a user, 24/7 — association, RADIUS, DHCP, and DNS timed and graded before anyone joins a call. Conference rooms · Lecture halls · Clinical floors
7SIGNAL MCP Server
The connector between Copilot (or Claude) and deep Wi‑Fi telemetry — the most mature MCP server of any network monitoring vendor. Copilot · Claude · ServiceNow · Jira
Nothing staged
Watch it grade a live Teams call.
We demo on our own production network — nothing staged. When you’re ready, the pilot runs on yours, alongside your existing Teams and network stack.
