Mobile Eye will need Internet access. Please make sure the ports, protocols and links in the table below are available or whitelisted.
Required for Testing
| Ports and protocols |
TCP/443 for HTTPS communication to the 7SIGNAL cloud TCP/80 for HTTP throughput testing to Sonar endpoint IP address (see bottom of page) UDP/50000 to 50300 for VoIP testing to Sonar IP address ICMP for ping testing |
|
URLs (IP addresses not provided because they periodically cycle) |
Obtain OAuth token: Obtain config, submit results: https://downloads.7signal.com (Automatic software update) https://janus-prod-stream-bucket.s3.us-east-2.amazonaws.com (Obtain config, submit results) |
7SIGNAL updates Mobile Eye agent/app software about 4 or 5 times per year with feature enhancements and fixes.
Customers will be notified via email of pending releases.
When the auto-update occurs, customers will see a temporary increase in WAN traffic and bandwidth utilization as devices download the update.
Required for Sonar® Cloud Endpoint Testing
| Source | Destination | Protocol/Port | Purpose |
| Sapphire Eye Ethernet/Wi-Fi | Sonar Server | HTTP (TCP/80) | Throughput Test |
| Sapphire Eye Ethernet/Wi-Fi | Sonar Server | UDP/50000-50300 | Voice Quality Test |
| Sapphire Eye Ethernet/Wi-Fi | Sonar Server | ICMP | Ping Test |
Sonar Cloud Endpoints
| FQDN | Location |
| east1.sonar.7signal.com | New Jersey, US |
| east2.sonar.7signal.com | New York, US |
| central1.sonar.7signal.com | Atlanta, US |
| midwest1.sonar.7signal.com | Chicago, US |
| pacific1.sonar.7signal.com | San Francisco, US |
| emea1.sonar.7signal.com | Frankfurt, DE |
| emea2.sonar.7signal.com | London, GB |
| apac1.sonar.7signal.com | Singapore |
| sa.sonar.7signal.com | Sao Paulo, BR |