Professional Services

We’re here to support your digital experience initiatives every step of the way.

When you purchase professional services with 7SIGNAL, you’ll work with a technical expert who will learn your business needs and systems inside and out. Your expert can help you streamline processes, remove roadblocks, and get the absolute most out of 7SIGNAL. Our team is available to work with you in a variety of ways, depending on how you and your team work best.

WHAT SERVICES DOES 7SIGNAL OFFER?

7SIGNAL offers two types of services⁠—Onboarding and Professional Services. Both are customizable to fit the needs of your business, so we can help you meet goals faster based on the way you like to work.

Troubleshooting and problem solving advice
Troubleshooting and problem solving advice
Reporting services
Reporting services
Advanced system usage by project
Advanced system usage by project

ONBOARDING

7SIGNAL’s experts will design an onboarding plan for you based on:

Manage Connectivity
Your highest priority goals with 7SIGNAL
Your highest priority goals with 7SIGNAL
The size & complexity of your organization
The size & complexity of your organization
The size & complexity of your organization
The size & complexity of your organization
Your current technology ecosystem (Devices & Access Points)
Your current technology ecosystem (Devices & Access Points)

Onboarding Packages are designed for all new customers deploying the Sapphire Eye® & Mobile Eye® modules and hardware. With the help of an Implementation Specialist, you will receive both technical guidance to properly configure the platform and troubleshooting assistance to help you optimize it. This service may include, but is not limited to a dedicated Implementation Specialist for the first 90-days from the start of your 7SIGNAL Subscription Service.

PROFESSIONAL SERVICES

When you purchase professional services with 7SIGNAL, you’ll work with a technical expert who will learn your business needs and systems inside and out. Your expert can help you streamline processes, remove roadblocks, and get the absolute most out of 7SIGNAL. Our team is available to work with you in a variety of ways, depending on how you and your team work best.

Virtual Engineer Service

Designed to deliver hands-on, customizable wireless network expertise to help you meet your performance and business objectives.

Virtual Engineer Service

Optimization Service

7SIGNAL will recommend changes to your network based on the data collected by 7SIGNAL software and your current network configuration. The impact of each change is verified and reported along with a recommended next change.

Optimization Service

Sapphire Care (WLAN Assurance)

Once the Wi-Fi optimization process is complete, you may want to consider another one of 7SIGNAL’s services. We call it Sapphire Care and it provides on-going Wi-Fi assurance in the form of monitoring and reporting services.

Sapphire Care (WLAN Assurance)

See 7SIGNAL for yourself

Talk with Our Experts